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So you think you’ve been hacked - What Now?

Computer attacks are part of modern life. While we can all fall victim to malicious hackers, it is the elderly and novice computer users who are most frequently targeted. This guide provides a roadmap should you have a crisis because you opened a malicious file, clicked on a suspicious web link, or mistakenly called a fake "tech support" number. The flip side of this guide suggests prevention measures to avoid being a victim.

  • Disconnect from the Internet.

  • Stop using the potentially infected computer.

  • Call a relative or trusted friend for advice.

  • Contact your banks and service providers to change passwords and credit/debit cards.

  • Your pension, investments, and other financial accounts may be worth a lot more than your bank account.

  • Contact each of the three national credit agencies to add a 90-day fraud alert to your credit report.

  • Reach out to state and federal agencies:

  • Take your computer to a reputable repair place.

  • If you are comfortable erasing and re-installing your computer's software and operating system, go ahead - after you've talked to somebody.


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The Office of Privacy and Data Protection announces beta testing of “Privacy Modeling,” a new web application that identifies the privacy laws relevant to the product or service you wish to create.

Go to Privacy Modelling App

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